I'm going to reply anyway even if you're not going to come back to read.
First of, thank your for you feedback. We try to be a friendly and open guild whom everyone enjoys joining and if this doesn't seem from the outside then we'll have to change something.
I'd like to address the following points from our point of view:
I have seen your commanders verbally attack other players, saying less nice things to them, talk down to them, accuse them of bad things to happen etc.I'm very interested in seeing any screenshots or videos of this, because neither myself, other commanders or members have any recollection of this. We don't tolerate any form of verbally attacking or being an ass, especially as a commander.
Another thing is the way you all "claim" a map. Telling other players to leave the map cos PSDH are doing an event etc. Life dont work that way. You cant claim a map thats free for everyone etc. When we "claim" a map, we do this to let other guild who might want to organize that PSDH is going to tag up and organize on that particular map. In the past we've had some clashes with other guilds when we were both tagging up and started organizing. Even if we "claim" a map, everyone is still welcome to join.
When the map is full we do ask people - who are not doing the event - to please re-join the map so they get in another instance and we can get more players in who are interested in actually doing the event. At no time we demand this, we always try to ask politely.
Now I dont know who runs this GuildMe